“Success isn’t owned. It’s leased, and rent is due every day!”

The quote from J.J. Watt “Success isn’t owned.  It’s leased, and rent is due every day!” is one of the most true and accurate statements for any leader and anyone that wants to be great.   J. J. goes on to say: “Every single day someone’s coming for your job, someone’s coming for your greatness. If you’re the greatest, someone else wants to be the greatest.  So if you’re not constantly improving your game, somebody else is.”  Jim Collins says that “Good is the Enemy of Great!”  What they are saying is that we can never allow complacency and there’s always room for improvement, we can’t ever be okay with being just okay. 

There are no days off, there is no time limit on mental focus on improvement, there is no limit on improvement.  You've got to wake up every morning and say, "What can I do today to climb that mountain and stay on top of the mountain?" “What did I do today to be better than I was yesterday?”  The true challenger is yourself.  “What are you doing each day to get better?  The greatest thing is that this is about effort and not limited to ability.  We all control the amount of effort and focus we put into something.  It doesn’t matter what your current position or title.  Whatever you have, somebody else is coming for it, and rent is due every single day.  Somebody always wants a shot at your position or an opportunity to show they can do better.  Even when you’re on top, especially when you’re on top, there’s always somebody coming up from the bottom trying to push you off the pedestal. It doesn't make life easy. It doesn't make life quiet, but that's the reality.  The reality is that there is no such thing as staying the same.  Coach Ed Emory used to say  that “there’s no such thing as staying the same, you’re either getting better or someone else is.”  Such a very true mentality.  Even when things are going well and you’re on top of your game, you still must improve just as much or more than every single competitor, or they’ll catch you some day. 

 

Michael Jordan, arguably the best basketball player of all-time, was at the peak of his sport for over a decade.  You’d watch him in practice, even at the end of his career, trying to be the first on the team in sprints for conditioning at the end of practice.  He’d always try to be the best in every inter-squad scrimmage.  He wanted to have the highest free-throw percentage, both in games and practice.   He even wanted to beat all of the stadium crew in pitching quarters.  Everything was always a competition and 1^st place was the only place for him and even then he always thought he could be better.  This mentality is what made him the greatest.  While he had tremendous talent, there were other players that had just as much, if not more talent.  Everyone in the NBA was chasing him and wanted to knock him off the top spot, but he was always working to get better and never complacent with his or his team’s performance.  Complacency was not a word in his vocabulary. 

 

One of the biggest problems in education is complacency. Success is simply a product of day-in-day-out application of habits and disciplined actions…..small steps each day to improve, paying the rent daily.  If your school isn’t performing the way you’d like, take a good look at where you are falling short. Chances are you’re probably a little behind in the rent in those areas.  Aristotle once said, “We are what we repeatedly do. Excellence, then, is not an act, but a habit”. In the Ancient Greek mythology, the story was told of how everything is achievable through consistent daily routine. What does it take to not be complacent and always push for improvement?  Four things come to mind:

 

#1 CONTINUOUS IMPROVEMENT: The secret of sustained success is continuous improvement. Marshall Goldsmith once said, “What Got You Here Won’t Get You There”.  This is a never-ending process. 

#2 PERSONAL DEVELOPMENT AND GROWTH: John C. Maxwell said, “There is nothing noble in being superior to someone else; progress is becoming superior to your previous self”.  Always have a growth mindset.

#3 DREAM AND PASSION: Henry David Thoreau said, “If one advances confidently in the direction of his dreams, and endeavors to live a life which he has imagined, he will meet with a success unexpected in common hours.”  Improvement doesn’t happen in a status quo environment. 

#4 GIFTS AND TALENTS: Everyone has a talent or something that they are really good at.  Your talent is something you’re good at, that comes naturally for you.  Don’t try to change your style to fit someone else’s mold.  Accentuate your strengths and your students’ strength while you work on opportunities for improvement. 

 

I was proud of our team this week, not just for their scores but the attitude they took toward the scores.  In math, 75-85% of our students met or exceeded MAP growth projections.  While this is good, our team wanted to know what we could do help the @20% that did not meet to be able to improve for SC Ready (EOGs).  It would’ve been easy to be just be happy with the improvements and successes, but our teachers want more.  One of our consultants was doing a PD with our teachers and presented them with a chart of 9 different images.  She asked them which one shows their reaction to their MAP data.  None of them chose the images that were indicative of being completely satisfied with the scores.  Everything we do is about attitude and being successful is mostly about attitude and work ethic, things we control.  Great schools and great leaders are never complacent.  They celebrate successes and accomplishments, but are never complacent with the results.  The results take care of themselves when we do the very best we can every single day on being the best we can at each part of the process.  

 

If you really want to know the reason why some people succeed and others don’t, you need not look far-the secret is in their daily routines and attitude toward constant improvement. Success is the sum of small efforts, repeated day in and day out.  For something to change, something must change.  You can’t ever be okay with being okay and you must realize that you don’t from when you’re comfortable.  You must learn to be comfortable with being uncomfortable.   The questions are simple…. Did you, as a principal or instructional coach, give your teachers and staff the best you had to give that day?  Did you, as a teacher give your students the best you had on that day?  Did students give you the best they had to give?  Do you take care of rent each and every day?  

Teaching: Strategies vs. Process

Learning is key in education.  Lifelong, constant, on-going.  Reflection is one of the greatest things that drives learning.  Schools should be learning organizations where everyone in the school is constantly learning and growing, not just the students.  Even when things are going in the right direction and seem “good”, we know there are still opportunities for growth and improvement.  While we should celebrate accomplishments and successes, complacency should never be allowed or tolerated. 

 

When I was a younger coach, coaching football, I taught things the way they were taught to me when I was a player.  I was a pretty good offensive line coach, was very detail-oriented, and kids seemed to play hard for me.  I constantly learned and tried to find ways to coach that would help our players be successful.  Most skills were taught in sequences and in parts of the whole type approaches.  While there was a good deal of success, was it maximizing our capacity?  I had the opportunity to work with a couple of more seasoned (25+ years’ experience).  He taught the same type of blocking concepts in a much more holistic or conceptual way.   As I adapted to more of this type of approach, our players were even more successful.  What I learned was that this seemed to better prepare our players to be able to adapt to anything the defense might do to try to counter what we were doing on offense.   For example, if a defensive end widened a little bit, the tackle understood the concept of reaching/running him on a sweep and would widen his initial step and then knew how to redirect to reach or run based on hat and body position. 

 

The process of teaching styles/methods that changed in athletics is very relevant to what we see in classrooms and the approach many people take in trying to improve teaching and learning.  As a young and enthusiastic school administrator, I wanted to focus our PD on instructional strategies that engaged students.  While this isn’t a bad thing and was a good step in the right direction, it was only working on providing a small tool to go into people’s instructional toolbox and didn’t work on the process of how to build teaching capacity.  There’s no such thing as a “standardized student” and no single instructional strategy that works for every student.  If there was, we would all do that all day, every day.  It doesn’t hurt to help teachers or principals add instructional strategies, but one strategy isn’t the answer for everyone.  The key is to focus on the process of effective teaching.  Best practices in teaching have been consistent for decades, works in both face-to-face and virtual settings, and are student-centered. 

 

 

A common instruction framework provides this common language and focus on the process of teaching across an entire school or district.  We use a CIF that incorporates effective questioning, writing to learn, classroom talk and collaboration, scaffolding, and a literacy foundation across all areas.  There are 251 different instructional strategies that were identified by the Gates Foundation that go along with this instructional framework.  Instead of trying to teach everyone in the building 251+ effective instructional strategies, we focus on the process of teaching that involve five components and requires that students read, write, think, and speak every day in every class in some manner.

 

Maybe for some people, this is too simple of an approach?  We have a habit of overcomplicating things in education.  What I do know…….it works, it works at all levels K-12, it works in multiple states, it works for all students, it works for all teachers, and it’s worked across a long span time.  Learning is as simple as connecting something that a student doesn’t know to something that they do know.   Everything is about students and should be student-centered.  Teaching is a process of helping students be successful.  Are we truly preparing our teachers and staff to be able to continue growing and improving if we don’t focus on the process of teaching?  Are we maximizing the positive instructional impact we can have on students if we don’t focus on the process of teaching?

The Struggle is Real: Complacency Kills

My wife and I went through Chik-fil-A this past weekend and were amazed at how they had adapted to become even more profitable during the Covid pandemic.  The logistics of how they moved two drive-thru lines, the adaptation to ordering on the online app and then having it delivered to your car, Uber for delivery, etc. were all amazingly efficient and productive.  The customer service and attitude of employees toward customers was pleasant and it creates an environment that is conducive to productivity.  Have our schools adapted in the same manner as this company with the opportunities presented by Covid?  Everything is in how we approach and frame situations…….are they challenges that seem insurmountable or are they opportunities for improvement and innovation?  The best way to overcome an obstacle seeming insurmountable is to start working on it. 

 

One of the most dangerous things for any organization is complacency….”that’s how we’ve always done it.”   The opportunity for change and improvement is critical for organizational success.  The ability of an organization  to be a “learning organization” is imperative and the ability of an organization to be able to synthesize data effectively and make changes based on data in a timely manner is a competitive advantage.  Most fast-food places are still doing business as usual and possibly have added a second ordering station, but haven’t they shown the competitive advantage to maximize the situation.  Pat Riley said “Complacency is the last hurdle standing between any team and its potential greatness.”  Complacency also goes to the heart of the difference in leadership and management.  Managers make some changes to help ensure the organization operates effectively and follow the template laid out for them.  Leadership requires vision, ingenuity, a disdain for complacency, tact to motivate others and empower them to act, and is focused on making sure the ship gets to the right destination and not just that it merely operates smoothly.  Greatness is allergic to average and doesn’t take place in the presence of complacency and mediocrity.

  

Four Causes of Complacency

1. Foregoing a “Moment of Insight”

Brent Gleeson, the author of Taking Point, says, “Most organizations that continue to succeed and innovate have a culture poised for positive change and taking a risk.”

 2. Maintaining a Sense of Overconfidence

Another reason why organizations stay in a state of complacency is due to an excessive sense of self-confidence.  I’ve often been asked “is it ever good enough for you?”  My answer is usually something in the neighborhood of good is the enemy of great.  We can always improve and should be pushing to improve.  Sometimes overconfidence stems from a false sense of security. “We’ve never had anything bad happen before, and the probability is so small that we can let our guards down.”  Teams take their cues from leadership, which means leadership must always be pushing to improve. 

 3. Having a False Sense of Reality

It’s human nature to be lulled into complacency.  Many times we aren’t as good as we want to believe that we are and we all have the ability to constantly improve.  Leadership have to be comfortable in being uncomfortable and transcend this to employees . 

 4. The Tendency to Make Excuses

Similar to having a false sense of reality, complacency thrives with people and in environments where excuses are made and accepted.

 

Complacency can be the most dangerous mindset to an individual or organization.  When you begin to work on “auto-pilot” mode, and stop paying attention to what you are doing, that can lead to taking short cuts and/or taking risks, not being proactive in preventing problems, not constantly pushing a climate of high expectations, etc. We’ve all seen or worked with someone that was one “auto-pilot” or “cruise.”  They don’t seek the moment of insight and instead wait for the ship to spring a leak instead of being proactive in preventing the leak or fixing it immediately when it starts.  These employees have a lack of urgency in ensuring the organization’s success and can be toxic to the culture of the organization.   Once complacency takes root in an organization, it’s hard to change course.

 

Seven Strategies for Warding Off Complacency

1. Be clear on your long-term vision (no more than two years out) and your short-term goals needed to make that vision a reality.
2. Have a specific plan for each day.
3. Give yourself specific time each week—no more than one hour—to think strategically and evaluate where you are and if you are heading in the right direction.
4. Challenge your team to think.
5. Encourage and reward innovation.
6. Create a formal process to learn from mistakes.
7. Invest time and money to improve your skills and knowledge.

 

The military has a mantra that “complacency kills.” In fact, signs with this message are often posted at their bases and outposts. They know that complacency in combat may mean the difference between life and death.  In the world of education, complacency means that we leave students behind, that we fail to educate students at our highest possible level, that we are okay with status quo, that we aren’t fully reaching our individual or organizational potential in any capacity (instructional or educational).   It was interesting to watch Tom Brady last season and then Bill Belichick and the New England Patriots this offseason.  Brady was determined to win this past season, especially in the playoffs.  It would’ve been easy to be content with his prior Superbowl wins and MVP awards, but the competitor in him wanted more and wanted to prove something.  After a disappointing season without Tom Brady, Bill Belichick has had a great offseason in signing free agents and upgrading the level of talent on the Patriots.  He’s over 70 years old, won Superbowls with multiple teams, almost has a Superbowl ring for every finger….yet he’s competitive to want to get better and win more.  Both are examples of great leaders.  Neither one is accepting of mediocrity.  Both are allergic to average.  Greatness is the standards for both, nothing less is accepted.  Leadership must squash complacency and create a sense of urgency for any organization to be great.